Everything you need to turn marketplace leads into sales.
Six capabilities working together: capture, qualify, distribute, engage, automate and analyse.
Smart lead capture and centralisation
If it is a lead, it lands in Copilot. Automatically from your connected channels, manually for anything offline, and deduplicated so the same buyer never appears twice.
- Marketplace email inquiries
- Inbound phone calls
- WhatsApp Business
- Your website via API
- Manual import for offline leads
- Automatic deduplication
Lead and trust scoring
Stop chasing the wrong leads. Score buyers by business impact and filter fraud and spam with automated checks, so your team focuses where it matters.
- Custom lead-scoring rules
- Buyer trust scoring
- Spam and fraud detection
- Email, phone and digital-footprint checks
Automated lead distribution
A lead waiting to be assigned is a lead going cold. Copilot routes every inquiry instantly, on your rules and your sales strategy.
- Fair assignment across the team
- Routing by language, marketplace, price or channel
- Custom call scenarios with fallback
- Manual assignment when you need it
Engage and convert
Every message, call and note for a buyer lives in one timeline, with the tools to reply well right there, in the buyer’s own language.
- Email, SMS and WhatsApp in one timeline
- Templates and AI-assisted replies
- Automatic two-way translation
- Email open and click tracking
- Missed-call list from marketplaces
- Activity scheduling and reminders
Automations that run 24/7
Free your team from manual tasks. Build rules with triggers, conditions and actions, and let Copilot handle the routine.
- Instant first reply on new leads
- Weekend and after-hours cover
- No-reply follow-ups after X days
- Auto-assignment by marketplace or language
- Self-updating lead statuses
Data-driven insights and ROI
No more guessing. Track, compare and optimise performance with precision, and fund the marketplaces that actually sell.
- Performance by channel, source and marketplace
- Cost per lead and revenue
- Conversion and funnel tracking
- Sales-rep performance
- Live listings and leads per marketplace
All your listing enquiries, in one inbox
Every channel
Email, phone, WhatsApp, web, marketplaces, even walk-in or manual. Nothing slips through.
Forward an email, get a lead
Forward an enquiry from your inbox and the AI creates the lead and the contact.
API integration
Connect your website and tools, leads land in real time.
Deduplication
One buyer across several channels stays one profile. Zero duplicates.
Enriched lead
Reference, price and source pre-filled. Even more when linked to your stock.
Less firefighting. More closed deals.
Frequently asked questions
“Since using Copilot we lifted our conversion rate, cut response times and stopped losing leads. We finally see what converts and fund the channels that sell.”
Ready to take control of your leads, sales and marketplace ROI?
Book a free demo and see Copilot on your own marketplaces and leads.
- No commitment
- Live in a few days
- Data hosted in Europe (GDPR)
- Works in 5 languages